Privacy Policy

1. Information We Collect

American Rail Center collects information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, company name, and mailing address.
• Communication Data: Information contained in your inquiries, messages, and correspondence with us.
• Service Information: Details about your logistics needs, shipment requirements, and service preferences.
• Device Information: IP address, browser type, and device identifiers when you visit our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our logistics services
• To respond to your inquiries and fulfill your service requests
• To send transactional communications (order confirmations, shipment updates, appointment reminders)
• To send marketing communications if you have opted in to receive them
• To analyze and improve our website and services
• To comply with legal obligations

3. SMS/Text Message Privacy

When you provide your phone number and consent to receive SMS messages:

• Your phone number will be used solely for the purposes you have consented to (transactional and/or marketing messages)
• We do not sell, rent, or share your phone number with third parties for their marketing purposes
• Your phone number may be shared with our SMS service provider solely for the purpose of delivering messages
• You can opt out at any time by replying STOP to any message

Data Retention: We retain your phone number and consent records for as long as you remain subscribed and for a reasonable period thereafter for legal compliance purposes.

4. Information Sharing

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in providing our services (e.g., shipping partners, IT services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Opt out of marketing communications at any time
• SMS Opt-Out: Reply STOP to any text message to unsubscribe

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: